A safe energy

Natural gas is one of the safest sources of energy there is. In Québec, nearly 200,000 customers, including a high percentage of schools, hospitals, businesses and large companies, use it every day.

It's not toxic

Natural gas is a safe energy and it is not toxic. Medical research has shown that people can breathe air with a natural gas concentration as high as 25% without any harmful effect on their health. It is the lack of oxygen in the air and not natural gas that might cause illness.

It's easy to detect

In its natural state, natural gas is odourless. Its signature smell comes from mercaptan, a substance added to natural gas in order to be able to detect it. Thanks to mercaptan, natural gas can be detected in the air at concentrations of as little as 0.2%.

It's lighter than air

If natural gas escapes into the air, it simply rises and dissipates into the atmosphere. Open doors and windows to ensure maximum ventilation. It does not accumulate on the ground, unlike propane and gasoline.

It does not ignite easily

Natural gas does ignite easily. For this to happen, a leak must spring in an enclosed space and the gas must mix with oxygen in the air at a concentration of 5-15%. The temperature must also be extremely high for natural gas to ignite -- 538 °Celsius-- or there would have to be a flame or static electrical discharge caused by a socket. We tell our clients of the importance of using a competent contractor, one of Gaz Métro's Authorized Partners, for installing natural gas appliances. The proper installation of natural gas appliances prevents leaks that could cause a natural gas explosion.

Gaz Métro and prevention

Gaz Métro's distribution network is one of the most modern networks in North America.Our network surveillance operates 24/7, 365 days a year. Our control centre monitors the pressure at more than 126 reading points to ensure stability and to guarantee that the natural gas network is in good working order at all times.

The reliability of the distribution network

Did you know that Gaz Métro:

  • Patrols its entire 10,000 km network every two years?
  • Checks its 153,000 building connections every six years?
  • Inspects the connections to 2,600 priority buildings every year?
  • Takes 400 selective readings of mercaptan every month?
  • Responds to 90,000 requests for localization of natural gas pipes every year?

The design and construction of Gaz Métro’s distribution network meets the most exacting standards of the Canadian gas industry.