Steps to add or replace appliances

Your home is already connected to the gas network of Gaz Métro and you wish to add new natural gas appliances to increase your comfort and lower your energy costs? Your appliances are getting old and you want to replace them with new ones, more effective and more efficient? Follow the steps below.

Contact the blue team, who will help you manage the purchase and installation of your new appliances. Depending on your needs, we will direct you to the appropriate plumbing contractor -- a Gaz Métro Authorized Partner -- who will take care of installing your equipment.

Questions and answers

Gaz Métro’s Authorized Partner will contact you to arrange a meeting. During this no-charge and no-commitment meeting, we will be able to:

  • Understand your needs

    Understanding your household's unique needs

    A Gaz Métro Authorized Partner will come to your residence to assess your current energy needs and usage (heating, hot water, ventilation, kitchen, swimming pool, etc.) and determine your installation options. A professional analysis will help identify the solutions which will allow you fully benefit from the quality of life natural gas has to offer.

  • Identify the best solution

    Finding options for improving your comfort

    Following an analysis of your needs, a Gaz Métro Authorized Partner will explain the best solutions available to you in terms of appliances and technology as well as the advantages and implications of each solution.

  • Give you a quote

    Knowing project's cost and identifiying available grants

    A Gaz Métro Authorized Partner will give you a breakdown of the costs involved in purchasing and installing the natural gas equipment and will present the grants for which you are eligible. You will then have all the information you need to decide whether to go ahead with your project.

Contact us now for more information 1 800 875-6202

Questions and answers

Once you have accepted the project proposal, a Gaz Métro Authorized Partner will proceed with the installation of your new appliances, including an explanation of how they work. Afterwards, a Gaz Métro technician will make sure that the new installations are secure and in accordance with standards.

Questions and answers