A safe and reliable network

Gaz Metro's distribution network is among the most modern in North America and is maintained by a team of experts who monitor the system 24 hours a day, 365 days per year. Moreover, the design and construction of Gaz Métro’s network meet the most stringent standards of the Canadian gas industry.
Show more Show less

Real-time data

There are over a hundred control points across the whole system that take real-time readings of temperature, pressure and load. This important information enables us to manage the system meticulously and ensure its effective and safe operation.
Show more Show less

Monitoring and preventive maintenance

Our monitoring and preventive maintenance programs ensure the integrity of our network. Did you know that Gaz Métro:
  • Patrols its entire 10,000-km network every two years?
  • Checks its 153,000 building connections every six years?
  • Inspects the connections to 2,600 priority buildings every year?
  • Takes 400 selective odorant readings every month?
  • Responds to 90,000 requests for localization of natural gas pipes every year?
Show more Show less

Prevention basics

While natural gas is one of the safest and cleanest energy sources, it is nevertheless important to follow the basic rules of prevention, maintenance and installation for natural gas equipment.

Learn more
Show more Show less

Check before you dig!

Did you know that three-quarters of the breaks to underground pipes are caused by an error or negligence of the people doing the excavation? Around your house, there may be essential underground systems that you and your neighbours rely on, including gas lines, power lines and television cables. Learn more

Unblocking a sewer line

The natural gas industry has been using trenchless technology for years to install its underground infrastructures. While this approach saves time, is cost-effective and has little impact on the environment, some natural gas lines installed using this technique may have inadvertently intersected with a sewer service line. Learn more
In case of emergency, call 9-1-1.If service is not available in your region, call 1 800 361-8003.