At Gaz Métro you are entitled to receive personalized service through a multidisciplinary team that uses its expertise to provide effective guidance, consistent with your needs and challenges.
Major industries advisors
Your advisors offer ongoing support on issues above and beyond natural gas supply:
Energy bill optimization
Rates and volumes
Natural gas price outlook
Energy efficiency measures
Technical support, assisted by the DATECH Group and the Natural Gas Technologies Centre
Gaz Métro’s alternative energy solutions (compressed or renewable liquefied natural gas)
A dedicated team
Major Industries customers are distributed among seven advisors, each one specializing in a particular industry like aluminum, construction, chemical and petrochemical industry, institutional, metallurgy, food-processing and pulp and papers. In addition to their specialization, the advisors have extensive knowledge in a number of areas given their vast experience with a broad range of customers.
Datech engineers and the Natural Gas Technologies Centre
These advisors are supported by two engineers from Gaz Métro’s Développement et assistance technologique (DATECH) Group and the Natural Gas Technologies Centre (NGTC). The DATECH Group’s advisors provide technical support to customers to help with the implementation of energy efficiency measures. They also ensure market technology monitoring in collaboration with the NGTC.
Besides the expertise of these advisors and engineers, various teams at Gaz Métro—specializing in rates, regulatory matters and gas supply—allow us to offer optimal service to customers.
Events are held twice a year so that you can attend conferences on market developments and share information with other companies who understand your business.
The Blue bulletin
A bulletin is sent to you at least four times a year so that you can keep up to date with developments concerning regulatory matters, rates and natural gas prices.
Our economist's perspective
Our chief economist will present gas market developments and forecasts three times a year in the Blue bulletin.
An exclusive zone for consulting your consumption history, bills and other information related to your account and to Gaz Métro. Login
The École de technologie gazière offers a turnkey training service for trade professionals who wish to obtain a certificate of qualification from Emploi-Québec to work with natural gas.